Shipping and Returns
Shipping & Returns
Where do you ship?
We currently ship to the contiguous 48 United States. Shipping to Alaska, Hawaii, US territories, and international destinations is not available at this time.
How long will my order take?
Orders are processed and packaged within 1–3 business days. If an unexpected fulfillment delay occurs, we’ll notify you by email.
Standard Shipping orders are sent using USPS Ground Advantage. Transit time varies by destination and carrier conditions. Any carrier delivery estimate begins after USPS receives your package and is separate from our processing time.
Processing and delivery estimates are not guarantees. Business days exclude weekends and observed holidays.
How much does shipping cost?
Shipping charges are based on the total order weight recorded in our store and are displayed at checkout before payment. Applicable sales tax is also calculated and displayed at checkout.
How can I track my order?
You’ll receive an email with your tracking number and tracking link after your shipping label is created.
A tracking status of “Label Created” means USPS may not yet have received or scanned your package. Use the tracking link to follow its progress and view available delivery estimates.
What if my package is delayed or arrives damaged?
For delays, check the tracking link for the latest carrier information. If you need help, contact us through our website’s Contact page.
If your order arrives damaged, contact us promptly with your order number and photos of the item and packaging. Please keep the packaging while we review the issue.
What is your return policy?
We accept returns within 30 days of delivery. Contact us through our website’s Contact page within that period to request a return and receive return instructions.
Customers are responsible for safely packaging returned items and paying return shipping costs. If an item arrives damaged or you receive the wrong item, contact us before purchasing return postage so we can review the issue.
Once your return is received and inspected, we’ll issue a refund for the item’s purchase price to your original payment method. Original shipping charges are not included in the item refund. Your payment provider may take additional time to post the refund.